Relative Insight

Alister Houghton

Learn how to prepare, upload and manipulate data or troubleshoot common issues.

Data

Learn where and how you can upload text data into Relative Insight for analysis.

How do I upload data?

Discover the host of tools available within the Customer Dashboard to help you manage and manipulate your data in Relative Insight.

What can I do in the Customer Dashboard?

Learn how to merge together data sets in the Dashboard.

Combining data sets

Relative Insight includes a suite of tools in the Customer Dashboard to help you split data sets.

How do I split data sets?

Learn how to build comparisons across groups of three or more data sets in a project.

Comparing a segment with all other segments

Learn how Relative Insight can help clean your data to prevent noise such as duplicates, spam and retweets from distorting your analysis.

How can I clean my data?

Learn how to export verbatims, topics, custom themes and metadata

Exporting classified data

Choosing the language model for your analysis in Relative Insight.

How to change the language of your analysis?

Data manipulations

Learn more about Custom Themes, our feature that lets you define your own industry-specific topics.

What are Custom Themes?

Learn more about Custom Themes and add your expertise on top of our AI-generated topics to create reportable insights.

How to create Custom Themes?

Common use cases for Custom Themes

Learn how to export the data from Custom Themes for further reporting using external dashboard.

How to export the data associated with Custom Themes?

Learn more about understanding the difference between topics and themes in text analysis.

What is the difference between topics and themes?

Learn more about the bulk upload functionality for Custom Themes.

How to upload Custom Themes in bulk?

Isolate and analyze verbatims related to a specific Custom Theme using Advanced Splits.

Split by Custom Themes

Custom Themes

Relative Insight can analyze any source of digitized text data. Learn about some of the most common.

What types of data can Relative Insight analyze?

Guidance on the recommended size (word count) for text data sets being uploaded into Relative Insight for analysis.

How many words should be included in a data set?

Learn about the factors that influence the amount of time it takes for a data set to be uploaded and processed by Relative Insight.

How long does it take to process my data?

Learn about the common reasons a data set may fail to upload correctly and how to resolve the issues.

Common issues impacting data uploads

FAQs and troubleshooting

Website

Blog

Case studies

Events

White papers

Find answers and get help from Intercom Support and Community Experts

This site employs cookies and other technologies that we and our third party vendors use to monitor and record personal information about you and your interactions with the site (including content viewed, cursor movements, screen recordings, and chat contents) for the purposes described in our Cookie Policy. By continuing to visit our site, you agree to our {websiteTermsLink}, {privacyPolicyLink} and {cookiePolicyLink}.

This site uses cookies and similar technologies ("cookies") as strictly necessary for site operation. We and our partners also would like to set additional cookies to enable site performance analytics, functionality, advertising and social media features. See our {cookiePolicyLink} for details. You can change your cookie preferences in our Cookie Settings.

We use cookies to make our site work and also for analytics and advertising purposes. You can enable or disable optional cookies as desired. See our {cookiePolicyLink} for more details.

Advertising cookies are set by our advertising partners to collect information about your use of the site, our communications, and other online services over time and with different browsers and devices. They use this information to show you ads online that they think will interest you and measure the ads' performance. Social media cookies are set by social media platforms to enable you to share content on those platforms, and are capable of tracking information about your activity across other online services for use as described in their privacy policies.

These cookies enable the website to provide enhanced functionality and personalisation. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these services may not function properly.

These cookies are necessary for the website to function and cannot be switched off in our systems.

These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site.

You have the right to opt out of the sale of your personal information. See our {cookiePolicyLink} for more details about how we use your data.

Your Privacy Choices

We use cookies to enhance your experience. You can customize your cookie preferences below. See our {cookiePolicyLink} for more details.

Cookie Settings

Empty Help Center

Uh oh. That page doesn’t exist.

Home

Search results

Disappointed

Neutral

Smiley

Thinking...

Searching through sources...

Analyzing...

Tickets submitted through the messenger or by a support agent in your conversation will appear here.