Relative Insight

Learn what Heartbeat is and how it can help you track trends over time

What is Heartbeat?

Learn how to create custom themes to use in Heartbeat charts

Defining Custom Themes to track using Heartbeat

Learn how to interpret and view the verbatim examples for your Heartbeat charts

Interpreting Heartbeat charts and exploring verbatims

Learn how to refresh your Heartbeat chart with the latest data

Adding new data to an existing Heartbeat chart

Learn how to create Heartbeat charts to visualize changes in customer feedback over time

Creating Heartbeat charts

Learn how to export the data from your Heartbeat charts

Exporting the data associated with a Heartbeat chart

Learn how to use Heartbeat Overlay to discover how your CSAT and NPS scores move up and down.

What is Heartbeat Overlay?

Learn more about visualizing your categorical data in Heartbeat charts

Heartbeat categorical charts

Alister Houghton

Keep a pulse on how Custom Themes in conversations are changing over time.

Heartbeat

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