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Heartbeat categorical charts

Learn more about visualizing your categorical data in Heartbeat charts

Trish Pencarska avatar
Written by Trish Pencarska
Updated this week

In addition to plotting your Custom Themes over time in a Heartbeat chart, you can also plot categorical data, such as NPS/CSAT scores, sentiment, age, gender, and more.

Categorical charts allow you to compare key themes across different segments of your data side-by-side, making it easy to spot differences between groups.


How to create a categorical chart

  1. Open a Heartbeat that contains categorical metadata

  2. Click Plot

  3. Under Plot type, select Categorical

  4. Choose the metadata key for the categories you want to apply

  5. Click Apply.

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