Creating Heartbeat charts

Learn how to create Heartbeat charts to visualize changes in customer feedback and online conversations over time

Trish Pencarska avatar
Written by Trish Pencarska
Updated over a week ago

Heartbeat charts can be created directly from the Heartbeat menu, or when navigating the results of an Explore comparison.

Directly from the Heartbeat menu

  1. Ensure you have defined the themes you want to track and uploaded your data and then select 'Heartbeat' from the main sidebar navigation.

  2. Click the blue plus button in the top right and complete the required fields, then click 'Create Heartbeat chart.'

  3. Click on 'Select data' and choose the relevant project and timestamped data file (also known as Language Set).

  4. From the drop-down menu, select the relevant theme.

  5. Add the name and description and click 'Create Heartbeat chart.'

From Explore

Themes can also be defined and Heartbeat charts created when navigating the results of a comparison in Explore.

  1. Drag and drop the things you want to track into the theme builder side panel or select from the saved themes by clicking the drop-down menu.

  2. Click the Heartbeat icon in the side panel to apply those themes to the data associated with your current comparison.

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