During the data upload process, you may select the ‘Text’ file option. This is a great option if you have done manual scraping of web copy, forum conversations or news articles.
To upload a file successfully into the platform, it must be saved in Plain Text (.txt) format.
If your file was rejected, check that this is the case, as it may have been downloaded as Rich Text (.rtf).
If necessary, the file format can easily be updated.
In Microsoft Word
Click ‘Save As’
Select the ‘File Format’ dropdown
Click ‘Plain Text (.txt)’
Click ‘Format’ from the menu bar
Select ‘Make Plain Text’
Save the file
If the problem persists, get in touch and we’ll be happy to help you!