Relative Insight offers a range of options for uploading data into the platform through the user interface.

We do not currently offer a public API to receive data for ingestion however, we do have a range of API connectors available that enable us to connect to a range of popular data sources to import data into the platform.

We also have a number of other general options to support data ingestion into Relative Insight, including SFTP integration, cloud storage platforms and S3 buckets.

In certain scenarios, we can collaborate to build custom API connectors.

Setting up data automations will prevent you from having to manually upload new data using spreadsheets for every new project. Instead, the data will be automatically processed and ready for manipulation once you log in to Relative Insight. You can configure the automation to send data from your systems to Relative Insight at pre-defined intervals.

We particularly recommend considering data automation when you are performing regular time-based analyzes (e.g., tracking daily, weekly, monthly, and quarterly changes in voice of the customer data) or are working with very large quantities of data (high word counts).

IAll aspects of Relative Insight’s workflow can be automated, from data input to management, analysis, and reporting, allowing customers to integrate the platform with their business processes.

Customers can schedule the data to be automatically loaded into the Relative platform at the time and frequency of their choosing, e.g., daily, weekly, or monthly. Supported data formats include .csv, .xls, and .xlsx.

Relative Flow then prepares the customers' data, allowing it to work at scale and with speed to process the data without requiring customer involvement.

The standard analysis function of the platform can also be automated. The output consists of Data Discovery visualizations and comparison data sets in Explore.

Get in touch with your dedicated account team to discuss the options available.